1. Order Processing and Confirmation
After placing an order online, you will receive an order confirmation via email or SMS. This confirmation includes your order details and estimated delivery time.
In case of any issues with your order or items being out of stock, we will notify you promptly and offer alternatives or a refund as needed.
2. Delivery Areas
We offer delivery to the following area: Wakad Pune.
If you are unsure whether we deliver to your area, please contact us before placing your order.
Delivery outside our specified areas may be available upon request and may incur additional charges.
3. Delivery Charges
Delivery fees are calculated based on the delivery location, size of the order, and the service selected. The applicable delivery fee will be displayed at checkout before you complete your purchase.
For orders over [insert amount], we offer free delivery (if applicable).
Delivery fees may vary during special promotions or peak times (e.g., holidays), and these changes will be reflected at checkout.
4.Delivery Requirements
A valid address and contact information must be provided for successful delivery. Please double-check the accuracy of your details before submitting your order.
If no one is available to accept the delivery, the driver will attempt to contact you. In some cases, a re-delivery fee may apply if the delivery cannot be completed.
Deliveries of perishable goods such as dairy and fresh produce are time-sensitive. It’s important to ensure someone is available to receive these products promptly.
5.Delivery Issues
If there are any issues with your delivery, such as missing items, damaged goods, or incorrect products, please contact us within [insert time period, e.g., 48 hours] of receiving your order.
We will investigate the issue and offer a suitable resolution, such as a replacement, exchange, or refund.